Disney has agreed to settle in a Class Action lawsuit regarding passholders. Plaintiff Jenale Nielson alleges the Anaheim theme park mislead fans by limiting capacity and restricting reservations for Magic Key pass holders. While Disneyland officials are satisfied the issue is resolved, Nielson has until August 31st to motion for the court’s approval.
Walt Disney Parks and Resorts introduced the Magic Key program in August 2021. Disneyland got rid of their previous annual passholder program due to COVID-19 shutting down the parks. The highest tier- then priced at $1,399- Dream Key level allowed for park reservations without blackout dates. (The $1,399 Dream Key has been replaced with the $1,599 Inspire Key.)
The suit alleges that after purchasing her Dream Key in September 2021, Nielson was unable to make park reservations for certain days in November 2021. The lawsuit filed on behalf of all Magic Key holders alleges Disney failed to uphold the promise for reservations. The accusations included claims of Disney treating these passholders like “second class” ticket holders by artificially limiting how many passholders could visit on any given day. Disney denies each allegation.
Nielson’s attorneys are seeking to indefinitely adjourn the case, including upcoming court dates on July 28th and August 14th. The settlement agreement was filed on July 20th on behalf of Nielson and others in the same situation. The details regarding how this settlement will mean for passholders will be announced August 31st.