If you encounter the frustrating 0xc00d5212 error while trying to play a video, you’re not alone. This Windows playback error is more common than you might think and usually occurs due to incompatible video codecs or outdated drivers.
Here’s the exact error message: Can’t play. This item was encoded in a format that’s not supported. 0xc00d5212.
Fret not! In this blog post, we’ll explore how to fix this error quickly so you can get back to watching your favorite videos without hassle.
Common Causes of 0xc00d5212 Error
Before we delve into the solutions, let’s take a look at some common reasons behind the 0x00d5212 error. They include:
- Codec Errors: Windows requires specific codecs to decode and play video files. Even if you have the right codec installed, an outdated or corrupted codec can still cause playback issues, leading to the error message ‘this item was encoded in a format that’s not supported’.
- Video Corruption: Your video files can become corrupted for various reasons, such as incomplete downloads, virus attacks, bad sectors, and more.
- Graphics Drivers Issue: In some cases, old or buggy display drivers may prevent Windows from playing your media files properly.
- Software Conflicts: Some background apps, especially those that use the system’s media-related components, can interfere with the media player you’re using.
How Do I Fix 0xc00d5212 Error? (8 Proven Ways)
Option A: Switch to Another Media Player
The simplest way to fix the 0x00d5212 error is by using a third-party media player like VLC or PotPlayer. These players support a wider range of file formats and can also handle minor corruption issues in your video files. Plus, this method is completely free, making it worth a shot.
Option B: Update Your Windows Media Player
If you stick to the Movies & TV app or Windows Media Player, updating them might help fix the 0xc00d5212 codec error. Here’s how:
Step 1: Open the Microsoft Store app. Once launched, click on the Library icon.
Step 2: Click on the “Get updates” option. Now, the Microsoft Store will check for updates for all installed apps.
Step 3: If an update is available for the Movies & TV app, it will be present in the list. Finally, click “Update.”
Option C: Fix Corrupted Video Files
As already noted, corruption is one of the common culprits of the missing codec 0xc00d5212 issue. If the problem lies in your video itself, give 4DDiG Video Repair a try.
With a 98.6% success rate, 4DDiG File Repair is a powerful tool that can repair unplayable, damaged, or corrupted video files in just a few clicks. It supports all popular video formats, including MP4, MOV, AVI, MKV and more. Plus, it’s compatible with both Windows and macOS, so you’ll enjoy a consistent and efficient repair experience across both platforms. Here’s how you use it:
Step 1: Download, install and run the 4DDiG File Repair tool on your PC. Navigate to the “Corrupted File Repair” tab. Then, click on the “Video Repair” option to proceed.

Step 2: Click the “Add Videos” button to upload your corrupted videos, or drag and drop them directly into the software. After this, hit “Repair All” to initiate the repair process.

Step 3: 4DDiG allows you to preview the repaired videos to ensure they’re up to your standards. If you’re happy with the results, simply click on the “Save All” button in the bottom right corner.

Option D: Convert the Video to MP4
Windows Media Player often has trouble playing videos captured by cameras or smartphones, or videos downloaded from streaming websites. This is usually because it supports a limited number of file formats. In such cases, it’s recommended to convert the video files into a format compatible with Windows Media Player or the Movies & TV app. Free tools like Handbrake can do the job for you.
Step 1: Go to the official Handbrake website. Download and install Handbrake on your PC.
Step 2: Launch the app and click “Open Source” to select the problematic video file.
Step 3: Next, select MP4 in the “Format” dropdown.

Step 4: Hit “Browse” at the bottom to choose where to save the converted file and give it a name.
Step 5: Finally, click the “Start Encode” button at the top of the window.
Option E: Install Missing Codecs
Another simple solution for the missing codec 0xc00d5212 issue is to install a codec pack on your computer. We recommend the K-Lite Codec Pack, as its 100% free and includes all the essential codecs for video and audio formats. In addition, it works perfectly with most major media players, such as Windows Media Player, VLC, and more. Here’s how you can fix the 0xc00d5212 codec error by installing the K-Lite Codec Pack:
Step 1: Open your browser and go to its official website. Users should obtain the standard version of K-Lite Codec Pack from its official download page.

Step 2: Then, open the downloaded file and follow the on-screen instructions to install the K-Lite Codec Pack. The general user does not require modifying the default settings except in specific cases.
Step 3: After installation is complete, reboot your computer to ensure that the new codecs are properly integrated.
Option F: Update Your Display Adapters
If the error message ‘this item was encoded in a format that’s not supported’ still pops up, it’s time to update your display adapters driver via Device Manager. To do so:
Step 1: Right-click the Start button followed by clicking “Device Manager.”
Step 2: Double-click on the Display adapters category, right-click your display adapter and opt for “Update driver.”

Step 3: In the next window, pick the first option. Windows will automatically check for any new drivers and install them if available.
Option G: Run the Troubleshooter
Running the Windows troubleshooter can fix various video-related problems, including the missing codec 0xc00d5212 error. Follow the given steps:
Step 1: Open the Settings menu by pressing Win + I on your keyboard.
Step 2: Click on “Update & Security.” Then, select “Troubleshoot” from the left panel of the window.
Step 3: Scroll down. Then, click on the “Additional troubleshooters” option.

Step 4: Locate the Video Playback Troubleshooter, click on it and tap “Run the troubleshooter.”

Option H: Update Your OS
Microsoft frequently releases updates that include bug fixes, driver updates, and new codec support, which can help resolve video playback issues. Here’s how to update your Windows OS:
Step 1: Press Win + I. This will open “Settings.”
Step 2: Head to “Update & Security.” Then, click “Windows Update.”
Step 3: Click “Check for updates” and install any available updates.
Step 4: Restart your computer and try playing the problematic video again.
Conclusion
So, there you have it, that’s everything related to the 0xc00d5212 error and how to fix it. If you suspect that your media file is unplayable because of corruption, consider trying 4DDiG File Repair. With its advanced algorithm, your repaired video will look just as good as it did before the corruption, ensuring you don’t lose any of those precious details. To avoid the missing codec 0xc00d5212 issue in the future, make sure you keep your media player and all related software up to date. This includes updating any codecs or drivers that your media player relies on.