Just as businesses become more digital, the cost of cybersecurity is rapidly increasing. Enterprises worldwide are facing sophisticated data security threats, such as malware, ransomware, and internal security breaches. And don’t forget natural disasters that could interrupt backups and data security measures.
As a managed service provider (MSP), you are responsible for providing robust IT tools and mechanisms to ensure business operations remain uninterrupted. One of the best things you can do is leverage BCDR solutions.
Business continuity and disaster recovery (BCDR) is a set of processes that helps organizations restore data and resume standard operations during or after a disaster event. Here are five ways MSPs can benefit from a BCDR plan:
- Enhanced Data Security and Recovery
A business continuity and disaster recovery (BCDR) plan acts as a line of defense. It consists of two main processes:
Business continuity plan (BCP) – it outlines how an organization will resume standard operations in the event of a disaster. BCP is concerned with preparedness in terms of different sectors, such as supply chain, communication, and customer service.
Disaster recovery plan (DRP) – it outlines how an organization will recover data and servers in case of a security disaster.
With a BCDR solution, you can make sure your clients stay up and running. BCDR focuses on both proactive and reactive processes. In simple terms, you will be able to prevent and mitigate issues before they take the entire system down. Some proactive measures include:
- Risk assessment
- Planning and documentation
- Testing and training
In comparison, BCDR is reactive because it provides a structured framework to respond immediately when a disaster strikes. Some reactive measures include:
- Incident response
- Damage assessment
- Post-incident analysis
- Operational Efficiency
Managing the backup systems of numerous organizations isn’t a walk in the park. Third-party BCDR solutions give you a framework to follow. You know what works and what doesn’t.
For instance, comprehensive BCDR solutions like those from ConnectWise allow you to manage multiple backups through a single, central pane. Just integrate all third-party backups and monitor your clients’ on-prem, cloud, or SaaS workloads. This will simplify operations.
- Better Resource Allocation
Let’s be real — allocating a significant portion of your valuable resources to backup management alone isn’t exactly feasible. A robust BCDR plan can help you evenly allocate resources.
Your IT teams and personnel can focus on more critical tasks, such as learning advanced IT mechanisms and increasing client retention. Better resource allocation also means cost-effectiveness.
- Scalable and Flexible Solutions
A scalable BCDR plan can do wonders for your enterprise. It will expand with your clients’ needs and integrate new technologies to ensure satisfaction.
You can scale your cloud, hybrid, or on-premises services while ensuring top-notch customer service. In the end, scalability and flexibility lay the groundwork for success.
- Regulatory Compliance
Regulatory compliance is a necessity for a plethora of industries, including healthcare and technology. If you’re handling the IT infrastructure of these companies, you need to comply with certain data security standards as well. This could be HIPAA or PCI DSS.
Luckily, BCDR solutions offered by reliable providers are compliance-ready.
